Question 1

What do I need to bring to my initial consultation?

Accepted Answer

> Referral from your general practitioner 
> Medicare card
> Private health information
> Copies of any medical history or operation records
> If you have had weightloss surgery anywhere else, a copy of your operation report

Question 2

Are my medical records kept private and confidential?

Accepted Answer

Your medical file is handled with the utmost respect for your privacy. Our staff are bound by strict confidentiality requirements as a condition of employment regarding your medical records. Ordinarily we will not release the contents of your medical file without your consent.

Question 3

Do I need a referral before I book an appointment?

Accepted Answer

Most medical specialists will accept only referred patients. This is partly to try to ensure that the specialist you are seeing is appropriate for you and your condition, and also because Medicare pays higher rebates for specialist services if you have been referred.

Question 4

How can my family doctor help me obtain specialist medical care?

Accepted Answer

Before seeing any medical specialist, it is always preferable to talk to your own family doctor, who can discuss your condition with you and advise on whether any specialist care is appropriate. If it is, he or she can help you to choose the specialist best suited to your needs. Your family doctor can help the specialist to care for you better by providing relevant information about your health. Communicating with the specialist will also enable your family doctor to care for you better during and after your specialist treatment.

Question 5

What should I expect during my first visit?

Accepted Answer

During your initial visit, the doctor will explain the specific test or procedure you want, help you visualize the results and go over the risks. He may do a physical examination and ask you a bunch of questions. Once you go and have the test done then he will decide what your diagnosis and appropriate treatment.

Question 6

How often do we travel to Toowoomba?

Accepted Answer

We travel to Toowoomba approximately every six to eight weeks

Question 7

How often do we travel to Mackay?

Accepted Answer

We travel to Mackay approximately every ten to twelve weeks

Question 8

Do we perform weightloss surgery in Mackay?

Accepted Answer

Yes, we do perform lapbands and sleeves in Mackay. There are strict criteria for patients to be considered eligble for surgery in Mackay. Take a look at the page 'Mackay Patients' under the Patient Info tab. If you require further assistance contact our rooms on 3282 9319.

Dr. John A. Copp

Phone: (07) 3282 9319

Frequently Asked Questions